Frequently Asked Questions

Everything you need to know about your Whif experience.

Are your fragrances cruelty-free and vegan?

Yes, all Whif products are 100% cruelty-free and vegan. We never test on animals and ensure all our ingredients are ethically sourced and plant-based.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your scent sooner.

What is your return policy?

We offer a 30-day return policy on all unopened products. If you are unsure about a scent, we recommend starting with our sample discovery set before committing to a full-sized bottle.

Do you ship internationally?

Currently, we ship to North America, Europe, and Australia. Shipping rates and delivery times vary by destination and will be calculated at checkout.

How should I store my perfumes to ensure they last?

To maintain the integrity of the scent, store your Whif bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.

Can I change or cancel my order after it's been placed?

We process orders quickly, but we will do our best to accommodate changes if you contact our support team within 1 hour of placing your order.