Returns & Exchanges

At Whif, we want you to love your signature scent, which is why we offer a 30-day window for returns or exchanges on all fragrance and beauty products. If your selection isn't the perfect match, our streamlined process ensures a quick resolution so you can find your true essence.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the product in its original packaging to ensure it remains protected during transit and include the provided packing slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our team inspects the return, we will issue a full refund to your original payment method or process your exchange within 5-7 business days.